Return Policy

If you receive a damaged item, within 48 hours, take a picture of the item(s) along with the original packing slip and email them to info@forqyouup.com explaining what is wrong with the item(s). After we have reviewed the situation, we will contact you with detailed instructions on the processes we take to get your item(s) replaced. In order for us to maintain the quality of our products, we will not accept any returns of products for reasons of sanitation. We apologize in advance for any inconvenience this may cause.

Note: If we approve a refund for any reason after products have been shipped, that refund will be given in the form of STORE CREDIT ONLY.

Please Note: that any order discrepancies MUST be reported within 48 hours of receiving your merchandise. Your packing slip is your proof of purchase and it must be presented for ALL discrepancies. This includes, missing and damaged items. You will need to upload a picture of the items received, the packing slip, and email those along with the issue you are seeking to get resolved to info@forqyouup.com. If the packing slip is not available, we will only issue a store credit for items that were damaged or missing from the order. The value of the store credit will be in the amount the item was purchased for, minus shipping.

*Some restrictions apply* Restrictions solely include the chef cancelling.*

Refunds

NO refunds are given on deposits for private chef services or catering events.

Shipping fees are non-refundable.

Issues:
If there are any issues with your order after receiving, you will have 24-48 hrs to EMAIL US and let us know. No Exceptions. This policy helps us minimize shipping costs and ensure we can continue to offer the best possible prices for you.

Terms Of Service

Q. How long does shipping take.

Shipping takes 5-7 BUSINESS days . (10-14 BUSINESS days during high volume times) IE: Sales and Promotions.

Q. How do I change or cancel my order?
Every purchase is a final sale.

Q. Can I return or exchange an item?
Exchanges are NOT acceptable. If you have received any damaged items, you must contact us via email at info@forqyouup.com within 48 hours of receiving the damaged products.

We do not accept any open products for unsanitary reasons.

Q. My item was stolen, How can I get a refund?
Unfortunately, we are not responsible for lost or stolen items.

Q. I gave an incorrect address, Can I get a refund?
We are sorry to inform you, If you provided an incorrect address at checkout, a refund will not be granted nor will you be granted a store credit.

Q. What method is used for shipping?
All packages are shipped USPS PRIORITY ONLY.

Q. What happens when my order is returned to sender? 

Once your order is returned to sender, we will contact you via email to the same email address provided at checkout. If you’re requesting for your order to reship, you must purchase a reship fee located in the spice section. If you’d rather not have your order reshipped, we will issue a store credit in the full amount of your order minus the shipping cost.